Last Updated: April 14, 2026

At Chat Top ("we," "our," or "the platform"), we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide to us through our website, mobile applications (Android and iOS), and services. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect the following information when you interact with our platform:

1.1 Personal Information

• Name, email address, and profile picture provided through Google Sign-In or Apple Sign-In.
• Unique user identifier assigned by our authentication providers.
• Payment information processed securely through Google Play Store or Apple App Store (we do not store credit card details).

1.2 Chat & Messaging Information

• Chat messages and interactions between users.
• Shared media, files, and voice notes.
• Contact lists or synced contacts (with user permission).

1.3 Usage Data

• Device information and operating system (Android/iOS).
• IP address, browser type, and interaction logs.
• Analytics data collected through Firebase Analytics.
• Advertising identifiers used by Google AdMob for ad personalization.

1.4 Cookies and Similar Technologies

We use cookies and tracking technologies to enhance your experience and personalize content. You can manage your cookie preferences through your browser or device settings.

2. Use of Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our messaging services.
• To create and manage your user profile.
• To facilitate instant messaging and voice/video connections between users.
• To personalize and improve your experience on the platform.
• To display relevant advertisements through Google AdMob.
• To send push notifications about messages, updates, and relevant opportunities.
• To process in-app purchases and manage premium access.
• To comply with legal obligations and resolve disputes.

3. Sharing Information and Third-Party Services

We do not sell or rent your personal information to third parties. However, we share your information with the following services to operate our platform:

3.1 Firebase (Google)

We use Firebase for authentication (Google Sign-In), cloud messaging (push notifications), and analytics. Data is processed in accordance with Firebase's Privacy Policy.

3.2 Google AdMob

We display advertisements through Google AdMob for non-premium users. AdMob may collect device identifiers to personalize ads. You can opt out of personalized advertising through your device settings. See Google's Privacy Policy.

3.3 Apple Sign-In and Google Sign-In

We use these third-party authentication services. We only access the basic profile information (name, email, profile picture) that you authorize during sign-in.

3.4 Google Play Store and Apple App Store

In-app purchases are processed entirely by Google Play or Apple App Store. We do not collect, process, or store any credit card or payment method information.

3.5 Other Sharing

• Service Providers: With third parties who help us operate the platform (e.g., cloud storage and hosting providers).
• Legal Compliance: When necessary to comply with the law, regulations, or legal processes.
• Protection of Rights: To protect the rights, property, or safety of Chat Top, our users, or the public.

4. Data Security

We implement technical and organizational measures to protect your personal information, including:

• Encrypted communications via HTTPS/TLS.
• End-to-end encryption for private chats where applicable.
• Token-based authentication (JWT).
• Restricted access to personal data.
• Secure cloud infrastructure.

However, no system is completely secure, so we cannot guarantee absolute security of your data.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request that we delete your personal data and chat history.
• Restriction: Request that we restrict the use of your information.
• Portability: Receive your data in a structured format and transfer it to another controller.
• Objection: Object to the use of your information for certain purposes.
• Opt-out of personalized ads: Manage ad preferences through your device settings (iOS: Settings → Privacy → Apple Advertising; Android: Settings → Google → Ads).
• Push notifications: Disable push notifications at any time through your device settings.

To exercise these rights, please contact us at [email protected].

6. Data Retention

We retain your personal information and chat history for as long as necessary to fulfill the purposes described in this policy. When you delete your account, your data will be removed from our servers within 30 days, unless a longer retention period is required by law.

7. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a minor, we will delete it immediately.

8. Zero Tolerance for Child Sexual Abuse and Exploitation (CSAE)

Chat Top has a strict, zero-tolerance policy against any form of Child Sexual Abuse Material (CSAM) or Child Sexual Abuse and Exploitation (CSAE). We are fully committed to protecting minors on our platform.

• Prohibited Content: The creation, distribution, promotion, or request of any material that exploits or abuses children is strictly prohibited.
• Reporting and Enforcement: Any user found sharing or attempting to share such content will be immediately permanently banned from the platform.
• Legal Action: We actively cooperate with law enforcement and will report any instances of CSAE to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) or local equivalents globally, providing all necessary user data (such as IP addresses, messages, and contact details) to assist in investigations.

9. Advertising

Non-premium users will see advertisements served by Google AdMob. Premium users enjoy an ad-free experience. You can opt out of personalized ads through your device settings.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing them with any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. We will notify you of significant changes through an in-app notification or by email. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

• Email: [email protected]